Cline Innovations' mission is to help customers embrace CVD diamond and related technology through a unique
combination of used equipment and related know-how. Although a majority of our customers have interests in
nanocrystalline, polycrystalline, and single-crystal diamond made by chemical vapor deposition (CVD), some of the
Customers We Serve work in closely related academic fields or industries.
Cline Innovations makes an effort to build relationships of trust with our customers and often works under terms
of confidentiality. Our commitment is to ensure that our customers get what they need, not what we think they
should need. We take the time to understand our customer's needs & expectations, thoroughly assess options
based on budgetary constraints, and help them procure the specialized equipment that meets their needs.
We believe "what is good for the buyer is good for the seller" and make efforts to communicate used equipment
assessment results prior to the sale. In effect, we operate on the premise of "buyer-be-informed" instead of the
traditional "buyer beware". Cline Innovations make efforts to document the responsibilities of both the buyer &
seller during the sales process through detailed quotations, proposals, and sale agreements. Warranty details are
normally negotiable and our warranty term sometimes exceeds the new equipment warranty.
Equipment Repair and refurbishment efforts are coordinated through a combination of our internal resources and a team of experienced specialists. If justified, integrated system testing can be performed in our plasma
laboratory. Subsystems can be evaluated "under load" on one of our test benches.
We encourage customers to tell us about the products they need but cannot locate in our used equipment
LISTINGS. We don't list goods until an assessment of use-history and condition is completed, so we may have
unlisted goods which are of interest to you.
Cline Innovations' equipment inventory is located in multiple Massachusetts facilities, approximately one hour
from Boston. We encourage our customers to visit our facility prior to equipment purchase and/or during final
run-off before equipment is shipped to their site.
Please
contact us today to confidentially discuss your interest or coordinate a visit.